What These FAQs Actually Cover
We built this FAQ around the real questions that come in through our support channel — not a generic list copied from somewhere else. Each answer describes the actual process on abc3655: how your bKash, Nagad or Rocket deposit moves from your wallet to your account balance, how the withdrawal verification step works, what happens when you forget your PIN, and how
to reach us when something is unclear. If you are in Dhaka or anywhere else in Bangladesh, the account flow is the same — fund via your preferred local wallet, confirm the transaction, and your balance updates. Where a question touches on eligibility or access, the answer reflects that availability depends on local law and the region you are in. We keep
these answers current so what you read here matches what you see in the app. If your question is not listed, our support team handles it directly — details are in the support section below.
- bKash
- Nagad
- Rocket