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Our Terms, Your Account Rights

abc3655 operates under a defined legal framework that sets out your rights, our obligations, and the conditions that govern every account, deposit, and withdrawal. Access to our platform depends on your local law and eligible regions — read these terms before you start.

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abc3655 Our Terms, Your Account Rights
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Security and data handling are built into how abc3655 operates, not added as an afterthought. Here is what we do on each front.

Data Handling

We collect only the account data needed to verify your identity and process payments via bKash, Nagad, or Rocket. We do not sell your data to third parties or use it outside the scope of your account.

Cookie Policy

Our platform uses cookies to keep your session active and remember your payment preferences. You can manage cookie settings from your browser, though some features require session cookies to work correctly.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you notice activity you did not authorise, contact support immediately and we will lock the account while we investigate.

Data Retention and Requests

We retain account and transaction records for as long as required by our operating obligations. To request a copy of your data or ask for a correction, contact our support team with your account ID and the specific request.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about how our terms apply to your account, or you need to raise a dispute about a bKash, Nagad, or Rocket transaction, our support team handles legal and policy queries directly. Reach out through any of the channels below and reference your account ID.

Team online

Live Chat

Open the chat window from your account dashboard. Our team handles policy and transaction queries and can escalate to a senior agent when needed.

Email Support

Send your query with your account ID and the relevant transaction reference. We respond to legal and policy questions through our dedicated support address.

Help Centre

Our help centre covers account terms, payment conditions, and eligibility questions. Check there first for answers about how our legal framework applies to your situation.

Common Questions About Our Legal Terms

Real questions from account holders about how our terms work in practice.

Eligibility depends on your local law and the region you are accessing from. We do not make that determination for you — check what applies in your location before opening an account.

Contact our support team with your account ID and the transaction reference. We review payment records from bKash, Nagad, and Rocket and respond through the channel you used to contact us.

Yes. Send a data request to our support team with your account ID. We will confirm what records we hold and provide them in line with our data retention policy.

We notify you through your registered contact details when terms change. Continuing to use the platform after the update date means you accept the revised version.

Every login triggers an OTP sent to your registered mobile number. No one can access your account without that code, which means your wallet and payment history stay protected even if your password is compromised.

Reach out to our support team via live chat or email with your account ID and a written closure request. We process the request and confirm once the account and associated data have been handled per our retention policy.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.