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How abc3655 Handles Your Personal Information

When you open an account with abc3655, we collect only what we need to run your account, process your bKash, Nagad or Rocket payments, and keep your session secure.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYour rights apply from day oneAccess subject to local law
abc3655 How abc3655 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something or raise a privacy concern, our support team handles these requests directly. You can reach us through any of the channels below — we keep the process straightforward so you are not bounced between departments.

Live Chat Open the chat widget from any page in your account. Our team reads privacy requests during active support hours and will acknowledge your query promptly.
Email Support Send your data request or privacy question to our support email address. Include your registered account number so we can locate your record without delay.
Account Help Centre Log into your account and use the Help section to submit a formal data request. This route creates a ticket number so you can track the status of your request.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply security measures at every layer — from the moment you enter your bKash number at the cashier to the way session tokens expire when you close the lobby. Here is what that looks like in practice across four key areas.

Cookies and Session Data

We use cookies to keep your account session active and remember your settings. You can clear cookies via your browser or mobile settings at any time; doing so will log you out of the current session.

Account Security and Access

Login uses OTP verification sent to your registered mobile number. If we detect a login from an unfamiliar device, we flag the session for review before granting full account access.

Payment Data Retention

Wallet records for bKash, Nagad and Rocket transactions are kept for the period required by applicable regulations, then deleted or anonymised. We never retain your wallet PIN.

Your Right to Request Changes

You can ask us to correct, export or delete your personal data at any time. Submit the request through live chat or email with your account number and we will respond within the period our policy sets out.

Common Questions About Your Privacy at abc3655

These are the questions we hear most often about how we handle personal data, what rights you have and how to act on them. If your question is not here, reach us through live chat or the Help Centre in your account.

We collect your name, mobile number and login credentials at registration. During payment, we record your bKash, Nagad or Rocket wallet reference to complete the transaction and verify your identity.

We share data only with payment processors — bKash, Nagad, Rocket — to complete your transactions, and with fraud-prevention services. We do not sell or pass your data to advertisers.

We retain your account and transaction records for the period required by applicable regulations. Once that period passes and your account is closed, we delete or anonymise the data.

Yes. Log into your account, go to the Help section and submit a data-access request, or contact us via live chat or email. Include your account number so we can locate your record quickly.

Send a deletion request through live chat or email with your registered account number. We will confirm receipt, complete any required retention period, then delete or anonymise your data.

We keep the transaction reference and wallet number for verification purposes within the required retention window. Your mobile wallet PIN is never stored on our systems at any point.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.